Accessibility Statement

Our Commitment

Gorilla Communications is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. We aim to conform to WCAG 2.1 Level AA standards. We are actively working to achieve and maintain compliance with these guidelines.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using a keyboard, and our site can be navigated without a mouse
• Screen Reader Compatibility: Our website is designed to work with popular screen readers including JAWS, NVDA, and VoiceOver
• Alternative Text: Images include descriptive alt text to convey information to users who cannot see them
• Color Contrast: We maintain sufficient color contrast ratios to ensure text is readable for users with visual impairments
• Resizable Text: Text can be resized up to 200% without loss of content or functionality
• Focus Indicators: Clear visual focus indicators help keyboard users navigate the site
• Semantic HTML: We use proper heading structures and semantic markup to help assistive technologies understand content hierarchy
• Form Labels: All form fields have associated labels to help users understand what information is required
• Skip Navigation: Skip links allow keyboard users to bypass repetitive navigation content

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Text-to-speech software

Browser Compatibility

Our website is designed to work with current versions of major browsers including Chrome, Firefox, Safari, and Edge. For the best accessibility experience, we recommend using the latest version of your preferred browser along with the latest version of your assistive technology.

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Third-Party Content: Some embedded content from third parties may not fully conform to accessibility standards
• PDF Documents: Some older PDF documents may not be fully accessible; we are working to remediate these
• Maps: Interactive maps may have limited accessibility; we provide text-based address information as an alternative

Continuous Improvement

We are committed to ongoing accessibility improvements. Our efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Incorporating accessibility into our development process
• Soliciting and responding to user feedback
• Staying current with accessibility standards and guidelines

Alternative Formats

If you need information from our website in an alternative format, please contact us. We will work with you to provide the information in a format that meets your needs, such as large print, Braille, or audio format.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content, please contact us:

When contacting us, please include:

• The web address (URL) of the content you are having trouble with
• A description of the problem you experienced
• The assistive technology you are using (if applicable)
• Your contact information so we can follow up with you

Response Time

We aim to respond to accessibility feedback within 2 business days and to resolve accessibility issues as quickly as possible. For urgent accessibility needs, please call us directly at the phone number provided above.

Enforcement Procedures

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice or the Office for Civil Rights. We are committed to resolving accessibility issues before they reach this point and encourage you to contact us directly so we can address your concerns.